#4 is True

Back in my working-full time-outside-the-home days, one of my jobs was as a corporate facilitator and I conducted classes in management and interpersonal skills. At one point, I had to facilitate a class in interpersonal skills to a group of hairdressers for a continuing education seminar they were taking at a local SUNY college.

I can honestly say that I hope it is a very long time (as in, never again) before I am surrounded by a group of 75 hairdressers role playing how they'll handle their more "difficult" clients in the future....